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Lights - Did not work; VIGO mfr - 5 calls |
February 11, 2009 |
| Reviewer:
Anonymous person
from Mentor, OH United States
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My contractor said it was one of the best made hoods that he had installed. Worked with a 7 foot ceiling/soffit. The hood was fantastic (5 stars) if I would have filled this out in the 1st month. Then, the lights stopped working. When I tried to find help, SurplusDecor.com could not do anything. The manufacturer, VIGO, had nothing on its web site. Called VIGO 4x times...each time I was told that parts were going to be sent...today was my 5th call...again I was told it was going to be sent (asked for manual/instructions In my previous calls, I was told it would be included...this last time, I was told that one was not available. If I finally received something and I can repair it, then my rating will change...until then...
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